Is your WordPress website broken and holding you back?
Struggling with a broken WordPress site?
Fix your broken WordPress website today!
Updated October 17, 2025
WordPress requires technical knowledge
If you are a small business owner with a broken WordPress website that needs fixing, this article is for you. If you feel powerless to fix the site and are afraid it can happen again due to a lack of technical knowledge or confidence, we can help.
WordPress websites require technical knowledge, which, unfortunately, a lot of small business owners usually don’t have. As a result, they are unable to resolve technical website issues independently. Not knowing how to fix the website independently can be stressful, complicated, and burdensome, especially after a large investment into the development of the site.
What’s worse is that when a small business owner hires a web development company to build their website in WordPress, the company often fails to provide the owner with instructions on how to maintain the website after it’s built.
It is troublesome to hear when this happens to fellow business owners from a business operating perspective. We love WordPress for the robust power it gives a business owner to keep building on the foundation of the website. For most business owners, their website is the flagship for their online presence, and a broken website that does not function properly can significantly impact their brand, unfortunately causing a potential loss of revenue.
Most of all, it defeats the whole purpose of developing a website with an open-source content management system like WordPress. Content management systems (CMS) like WordPress are supposed to make it easier for non-technical people to manage the site independently and with ease.
If you're a small business owner facing these challenges, we can help you find the right website platform that leverages your technical expertise.
WordPress requires maintenance updates
As mentioned, WordPress is a powerful and robust website for small business owners everywhere; however, it may not be the best option for every business owner. That’s because some small business owners lack technical expertise or don't have the time to perform regular website maintenance. We find that most business owners want a website to work seamlessly in the background while they are busy operating their business.
Here are a few things small business owners often don't know about WordPress websites when choosing a platform.
They require regular maintenance. Regular updates to WordPress, the theme, and installed plugins are necessary for security and to ensure all site components function correctly.
They require regular database backups to ensure a clean copy of the site in case of compromise. This is so the website can be restored quickly and effectively.
Business owners should always have administrative permissions. This allows them to have complete control over their site, enabling them to perform updates, regularly update content, create new users, install new plugins, or access all WordPress features.
How to know if your site needs maintenance
Ask yourself the following questions:
Do you hire someone to complete regular website maintenance for your WordPress website?
If not, have you updated your website since its development?
If the answer is no, your WordPress website is most likely out of date. Outdated WordPress sites, including plugins and the theme, can cause the site to perform poorly. This might result in the entire site being slow, or only parts, or errors appearing on the pages.
Common WordPress issues
Here’s a list of the common WordPress issues for small business owners
Not sure how to log in to your website (i.e., do not know the username, password or login page)
Locked out of your website, don’t know how to gain access
The website is behaving weirdly, or the information is incorrect, and you don’t know how to fix it (i.e., typing mistakes, errors, bad or dead links)
Your web developer ghosted you (and you don’t know what to do)
Unable to update your WordPress site because you lack the technical know-how (e.g., you don’t know what a plugin or theme is)
The website is broken or not displaying information correctly (i.e., the Instagram feed stopped working)
Browsers like Chrome or Firefox say your website isn’t secure (i.e., needs HTTPS)
how-to fix a broken WordPress website
Repairing a WordPress website can be quick and easy in some cases, but it can also be a complicated process. Although WordPress is free and open-source, its themes are designed differently from other themes, making it challenging for web developers and designers to identify and fix site issues. If this is the case, starting with a fresh install and rebuild can be more cost-effective than fixing an old and outdated WordPress site.
What to do if your WordPress website is broken
If you are struggling with a broken WordPress website, we would love to discuss a platform better suited for non-techy business owners. The website platform we love to build for non-technical business owners is Squarespace.
Squarespace is extremely user-friendly for non-technical people and business owners. Squarespace offers a drag-and-drop interface, similar to WordPress, but with fewer maintenance and update hassles. All the maintenance is included with Squarespace fees, including hosting, so there is nothing to worry about or any technical things to take care of, like updating themes or plugins or completing database backups.
Our recommendation is to build a website with Squarespace
There are many factors to consider when building a website, and Squarespace encompasses them all while making the platform easy to use. To learn more about the benefits, read our article Why Squarespace is perfect for small businesses.